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FAQ
CANCELLATION
Cancellations must be made within 24 hours of the scheduled appointment.
SPAYED OR NEUTERED
If your female furry friend is in heat, she will not be accepted at this time.
VACCINATION
All furry friends must be up-to-date with vaccinations, including rabies, distemper, and kennel cough, all of which are highly recommended. Flea and tick preventative is also required, and proof must be provided on the day of registration. While we can provide medication for your dog, we will not administer any life-threatening medication. Dogs showing signs of illness will not be accepted into the Bow-Wow Stay N’ Sleep Dog Hotel. All dogs must be free of contagious diseases, and proof of vaccination from a veterinarian is required before acceptance. In emergencies, we will contact the owner and a veterinarian.
APPOINTMENTS
Make appointments through our website, via email, or by phone, as all methods are acceptable. This ensures that you will have a space reserved for your furry friend. Keep in mind that holiday booking slots fill up quickly. Additionally, before appointments can be booked and saved, please complete the registration profile and all required forms. Our booking and payment reservation policy applies to all appointments made through our website, email, or by phone.